Last updated: May 2026 — James Wilson, Glaveandholmes

How We Rate

Our Review Methodology at Glaveandholmes

At Glaveandholmes (glaveandholmes.info), every casino review you read is the result of a structured, hands-on evaluation process carried out by James Wilson. Our goal is simple: to give Australian players honest, accurate, and up-to-date information about Fair Go Casino and comparable Australian gambling sites, so you can make informed decisions with confidence.

This page explains exactly how we assess each casino, what criteria we measure, how much weight each factor carries, and why you can trust our ratings to be independent and fair.

Step-by-Step: How James Wilson Reviews a Casino

Step 1: Registration and Identity Verification

James Wilson begins every review by personally registering a real account on the casino in question. This means going through the sign-up process as any Australian player would, submitting identification documents, and completing KYC (Know Your Customer) verification. This step reveals how smooth, secure, and time-consuming the onboarding experience truly is.

Step 2: Depositing Real Money

No review at Glaveandholmes is based on demo accounts or press releases. James deposits real Australian dollars using methods available to AU players, including credit cards, e-wallets, and bank transfers where applicable. This tests deposit speeds, currency handling, and any hidden fees firsthand.

Step 3: Claiming Bonuses and Reading Terms

Every welcome bonus, free spin offer, and promotional deal is claimed and tested personally. James reads the full terms and conditions, paying close attention to wagering requirements, game restrictions, maximum cashout limits, and expiry dates. Bonus value is assessed realistically, not based on headline figures alone.

Step 4: Playing the Games

James spends time actively playing slots, table games, and any live dealer titles available. He evaluates game variety, software quality, loading speeds, and fairness indicators such as published RTP (Return to Player) percentages and third-party audit certifications.

Step 5: Testing Customer Support

Support is contacted via every available channel, including live chat, email, and phone where offered. James submits genuine questions and records response times, accuracy of answers, and overall helpfulness. Support is tested at different times of day to reflect real-world availability for Australian players.

Step 6: Requesting a Withdrawal

Withdrawal testing is a critical part of the process. James initiates a real cashout and documents how long it takes, what verification steps are required, and whether the stated processing times match reality.

Step 7: Mobile Testing

The casino is accessed on a mobile device, including both browser-based play and any dedicated app. James assesses interface usability, game availability on mobile, and whether the experience is genuinely comparable to desktop play.

Our Rating Criteria and Weightings

Each casino is scored across six core categories. The final overall score is a weighted average out of 10, calculated using the percentages shown below.

Category Weighting What We Measure
Licensing and Safety 25% Valid gambling licences, SSL encryption, responsible gambling tools, fair play certifications
Bonuses and Promotions 20% Bonus value, wagering requirements, transparency of terms, ongoing promotions for AU players
Game Selection 20% Number and variety of titles, software providers, RTP availability, live casino offering
Payment Methods 15% AU-friendly deposit and withdrawal options, processing speeds, fees, payout reliability
Customer Support 10% Availability, response times, quality of assistance, support channels offered
Mobile Experience 10% Mobile compatibility, app quality, game availability on handheld devices, ease of navigation

Understanding Our Rating Scale

All casinos reviewed on Glaveandholmes are scored on a scale of 1 to 10, where each range carries a clear meaning:

How Glaveandholmes Stays Unbiased

Independence is central to everything we publish. James Wilson operates Glaveandholmes as an editorially independent platform, meaning no casino operator, software provider, or affiliate network has any influence over the scores or written content of our reviews.

Our Commitment to Australian Players

Glaveandholmes was built specifically for the Australian online casino market. Every assessment considers factors that matter most to AU players: AUD currency support, Australian-friendly payment options, local customer support hours, and compliance with Australian consumer expectations. When you read a rating on this site, you are reading the outcome of genuine, personal testing carried out with the Australian player experience in mind.

If you have questions about our review process or want to suggest a casino for James Wilson to evaluate, you are welcome to reach out through the contact page on glaveandholmes.info.